Lighthouse/How It Works

The Process

Five steps. No diesel. No surprises.

Whether you're a smallholder farmer or a hotel buyer, working with Lighthouse follows the same simple flow.

  1. [01]

    Reserve your space

    Tell us how much you need to store, what type of goods, and for how long. Reserve through our Contact page, WhatsApp, or sales line — soon, directly through the Lighthub app.

  2. [02]

    Drop your stock at the hub

    Bring your goods to your nearest Lighthouse facility — Mile 12 today, with new hubs opening across Lagos. Our team helps you log and tag every crate.

  3. [03]

    We hold the cold — 24/7

    Your goods sit in a 100% solar-powered cold room with stable, monitored temperatures. On-site security and scheduled maintenance keep stock and conditions protected.

  4. [04]

    Access on your schedule

    Withdraw stock during operating hours. Want it delivered? Book LightVan refrigerated transport to your buyers, hotel, lounge, or restaurant.

  5. [05]

    Pay flat, scale up

    Pay a predictable monthly subscription — no fuel surcharges, no surprise bills. Need more space? Add capacity in a week, not a quarter.

Frequently Asked

Answers to your questions.

If you can't find what you're looking for, our team responds to most inquiries within a single business day.

[01]

How do I reserve storage space?

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Reserve via our Contact page, WhatsApp, or phone. We're also building a mobile platform (Lighthub) for direct in-app booking.
[02]

Is there a minimum amount I need to store?

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Yes — the minimum storage requirement is 20kg.
[03]

What types of produce can I store?

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Frozen foods, fresh and perishable foods, and temperature-sensitive products including approved medical supplies. If you're unsure, contact our team for confirmation.
[04]

Is my stock insured while in storage?

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Stock stored with Lighthouse is not insured. However, all facilities are secured with on-site supervision and controlled access systems. See our Terms for full details.
[05]

What happens if there is a power issue?

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Our cold rooms run on solar-powered systems designed for continuous operation. Temperature stays stable without grid or fuel dependency.
[06]

Can I access my stock at any time?

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Access is available during designated operating hours — this keeps temperatures stable and conditions optimal for everyone using the facility.
[07]

Do I need a contract, or can I pay month to month?

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No contract is required for short-term storage. Contracts only apply to long-term or annual storage plans.
[08]

How is the monthly price calculated?

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Pricing depends on the quantity of goods stored and the duration of storage. Rates may be structured per kilogram or per ton per month depending on your usage. Contact us for a quote.
[09]

Where are your facilities located?

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Our current facility is at Mile 12 Market, Lagos. New facilities are coming soon at Oko-Oba Abattoir (Agege), Ijora Fish Market, and Odo-Eran (Itire).
[10]

How do I cancel my subscription?

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Contact customer support at least one week before the end of your current billing cycle.